ABSTRACT
In Latin America there has been an important adaptation in terms of the development of postgraduate programs, educational processes have been reinvented and better opportunities have been generated to achieve competitiveness;This is how it is intended to identify problems. They are the most valued strategies under postgraduate curricular models or schemes so that they generate value in the academy and in society. The methodological support for this study was a literature review, guided by the PRISMA tool and from different databases, resulting in the pedagogical models or models having been transformed to understand the needs of users and the market, offering a better way to build training alternatives that contribute to the development of the economy and society. In Latin America, specifically in Colombia, articulation schemes are evident that benefit the way in which value strategies are built. It is concluded that, although progress has been made in the construction of competitive postgraduate programs, more innovation is required to achieve a true learning experience.
ABSTRACT
Managing strategies that allow satisfaction in the academic community becomes a challenge for institutions, even more so in times of crisis due to COVID-19. The objective of this article is to identify the level of satisfaction under digital tools that allow the completion of the teaching-learning process of the academic semester 2020-1 due to the arrival of COVID-19. The methodology was carried out from a survey applied to the academic community. Among the results, there is a good level of satisfaction with the measures adopted to face the contingency, it is concluded that it is necessary to continue exploring different management alternatives so that the academic community achieves greater satisfaction that lasts in educational institutions. © 2021, Associacao Iberica de Sistemas e Tecnologias de Informacao. All rights reserved.